Local presence
Our own office in Ortigas, Pasig with local management and all city and government permits.
Why IHHI
The difference is that we are actually there
A local corporation, a real office, employees on our payroll and a legal framework behind every agreement. That is what protects your patients, your clients and your practice.
Side by side
IHHI compared with direct overseas hiring
Many companies place freelancers who work from home as contractors. Here is how that differs from our model.
| Infotech Houston Health and IT Inc. | Typical direct-hire contractor model | |
|---|---|---|
| Legal entity | A corporation registered in Metro Manila, wholly owned by a Houston, Texas company under the same owners | Often no local entity. Individuals are engaged across borders |
| Staff status | Locally hired employees of IHHI | Independent contractors hired directly from overseas |
| Benefits | Registered for health coverage and all government-mandated benefits | Typically none provided |
| Where work happens | A managed, access-controlled office in Ortigas, Pasig | Homes, shared spaces or cafes |
| HIPAA and ePHI | Signed compliance paperwork and a lawyer-approved contract per employee. Office covered by the IHS SOC 2 Type II program and meets HIPAA and ePHI requirements | Varies. Often a certificate from an online course |
| Local legal backing | Local advocate plus a contracted HR compliance agency to enforce confidentiality and labor law | Difficult to enforce agreements across borders |
| Patient data | Stays on servers in Houston. Staff log in directly | May be stored or cached on personal devices |
| Connectivity and power | Redundant business connectivity and backup power | Residential internet and local power grid |
| Voice quality | Direct connection to the IHS-owned voice network | Consumer internet calling |
| Supervision | Onsite local management every shift | Remote check-ins only |
Six commitments
What you can rely on
Local legal framework
A local advocate and a contracted HR compliance agency ensure Philippine laws are followed. Every staff contract is lawyer approved.
True employment
Staff are fully registered employees with health coverage and all local government benefits. That means stability and lower turnover for you.
Documented compliance
Complete HIPAA and ePHI paperwork for each employee, and an office covered by the IHS SOC 2 Type II program. Clients sign a BAA, MSA and SOW with us.
Uptime that exceeds requirements
State-of-the-art connectivity and power backup, in a region where many locations struggle with both.
US data residency
Direct connectivity to IHS datacenters. Staff work on Houston servers and no data leaves the United States.
Corporate structure
One ownership, two countries, full accountability
Both corporations are owned by the same individuals, so there is no third-party agency between you and the people doing your work.
Infotech Houston Solutions LLCRegistered in Houston, Texas · Serving clients since 2002
Owns and operates its own datacenter racks and data and voice network
Wholly owned subsidiary
Owns and operates its own datacenter racks and data and voice network
Infotech Houston Health and IT Inc. (IHHI)Registered in Metro Manila, Philippines
Unit 1202, One San Miguel Avenue Building, Ortigas Center, Pasig
Unit 1202, One San Miguel Avenue Building, Ortigas Center, Pasig
Infrastructure
We own the network between Manila and your data
Infotech Houston Solutions runs its own data and voice network and datacenter space in Houston and Dallas. Our Manila office is an extension of it.
- Direct connectivity from the Ortigas office to IHS datacenters
- Best-quality voice for patient and client calls
- Staff sign in to Houston-hosted desktops, with nothing stored in Manila
- Backup power and redundant connectivity on site
- Monitoring and support from the IHS team in Houston
Learn more about the network at infotechhouston.com.
Ask us the hard compliance questions
Bring your compliance officer or IT lead. We will walk through the paperwork, the office and the data path.